Account recovery case studies.

Past Facebook and Instagram recovery cases, each shown with the client’s first message and before and after screens, plus 21 projects delivered by Roicket Agency across Meta ads, video editing, social media design and virtual assistant support.

Every case is one past result, not a promise. Outcomes depend on the account and Meta’s process, and are never guaranteed.

Account recovery

Each case was handled for the account’s rightful owner (or their agency). I reviewed the case and remaining access, then worked through Meta’s official recovery and support routes with the owner. How Facebook and Instagram account recovery works.

Case 06 · Facebook · 2FA lockout

Locked out of Facebook by two-factor login

Problem
Facebook asked for a 6-digit code from an authenticator app, and the owner was no longer getting codes.
Outcome
Signed in to Facebook again, with the home feed and full account menu available.
Proof: before/after screens & client review

Before and after screens, details masked, and the client’s Fiverr review:

“Great experience!! Rony solved my 2FA settings problems with same day service!!”

Case 04 · Instagram · Hacked

Hacked Instagram, contact details changed

Problem
A hacker took over the account and changed the phone number and email to their own, leaving the owner with no access.
Outcome
The main profile and a linked business profile were back online.
Proof: before & after screens
Before and after screens, with names, photos, and follower and post counts blurred.

Case 13 · Facebook · Business assets

Locked out of an account holding business assets

Problem
Someone managing a client’s account got in touch: logging in had become impossible, and the account held all the commercial assets for the client’s Instagram page.
Outcome
Signed in to Facebook again, with Messenger and posting tools available.
Proof: client message & restored access
The first message and after screens, with details masked.

Case 11 · Instagram · 2FA loop

Stuck in an Instagram two-factor loop

Problem
The owner had turned two-factor authentication off, but the login screen still asked for a code from an authenticator that was no longer connected.
Outcome
Back into the account, with posts and followers in place.
Proof: client message & restored access
The first message and after screens, with names and counts blurred.

Case 12 · Instagram · Business account

Business Instagram locked behind two-factor login

Problem
The owner of a business Instagram account was locked out at the two-factor code step.
Outcome
Signed in to the business account, with the professional dashboard available and posts and followers in place.
Proof: restored business account
After screens, with names, counts and views blurred.

Case 09 · Facebook · 2FA lockout

Facebook locked behind two-factor login

Problem
The owner no longer had access to their two-factor authentication app and didn’t have the recovery codes.
Outcome
Signed in to Facebook again, with inbox and notifications available.
Proof: client message & before/after screens
The first message and before and after screens, with details masked.

Case 01 · Facebook · Historical

Hacked and disabled Facebook account

Problem
“My Facebook got hacked and Facebook took my account away and they don’t give me the option to recover.” The account had then been disabled, and the owner was still inside Meta’s 30-day window to request a review.
Outcome
Meta support confirmed the resolution, and the Facebook profile was visible again.
Proof: client message & Meta support reply
The client’s message, Meta’s disabled-account notice, the support reply and the restored profile, with details masked.

Shown as a historical case. Permanently disabled accounts are not taken on as a recovery service.

Roicket Agency projects

Work delivered by Roicket Agency, the team I founded and lead. Each card is a short summary of the agency’s published case study, with a link to the full write-up. Figures are as Roicket reported them, and each is one past result, not a promise.

Meta ads

Clothing brand · Facebook & Instagram ads

$215 in ad spend, $4,278 in sales

A small-budget sales campaign aimed at men’s fashion shoppers, buyers of premium clothing and lookalikes of past customers. Weak ad sets were paused and budget moved to the creatives that sold.

  • 19.83x ROAS
  • $4,278 conversion value
  • $0.39 per content view
Full case on roicket.agency : clothing brand campaign (opens in a new tab)

Direct-sales campaign · Paid ads

Nearly 5x return on $29,873 in ad spend

A purchase-focused campaign tracked on spend, cost per purchase, click-through rate, conversion rate and ROAS. After Apple’s iOS 14.5 change, server-side tracking kept the data reliable.

  • $29,873 ad spend
  • 4.8–5x ROAS
Full case on roicket.agency : $29,873 campaign (opens in a new tab)

Food business · Facebook lead ads

161 course leads in 7 days at $1.24 each

Chip Big Shake, a food-products business, launched a $99 online course with no audience data for it. Lookalike, interest and retargeting ad sets were tested side by side and refined daily.

  • 161 leads in 7 days
  • $1.24 per lead, vs $3.11 reported for competitors
  • 166 course sales since launch
Full case on roicket.agency : Chip Big Shake (opens in a new tab)

Long-term e-commerce client · Facebook & Instagram ads

9,688 ad-attributed sales in six months

From 1 January to 30 June 2024, $130,259 in Facebook and Instagram ad spend was credited with 9,688 sales. Over the same period the client’s store recorded 10,707 orders worth $619,604, including other traffic. Shown in a walkthrough of the ad account and store dashboard.

  • $130,259 ad spend
  • 9,688 sales from ads
  • 4.77% store conversion rate
Full case on roicket.agency : six-month sales report (opens in a new tab)

Explore Meta ads

Video editing

Delivered by Roicket Agency

A consistent, premium beauty presence with short-form video

Client
Soraya Bloom, a beauty and skincare brand with a clean, premium visual identity
Service
Short-form video editing for social media, mainly Instagram Reels
Challenge
Keeping reels consistent with the brand’s premium look across many posts, structured for clarity and engagement, and natural rather than overly promotional, while keeping post-production efficient for regular posting.
What was done
Roicket edited raw footage into clean, cohesive videos, with smooth pacing, subtle transitions and clean visual emphasis instead of heavy effects. The brand shared footage and creative direction; Roicket handled editing from first cut to final delivery.
Outcome
Videos became more consistent, polished and visually aligned. Revisions were minimal once the style was set, so the brand could keep a steady posting schedule.
Full case study on roicket.agency (opens in a new tab) Discuss Your Video Project

Real estate · Long-form YouTube

Property tours edited into story-led YouTube videos

Gemma Leggett, a real estate broker in Canada’s York and Simcoe regions, films homes and neighborhoods. Roicket handles post-production, shaping long property footage, drone shots and walkthroughs into well-paced tours.

Full case on roicket.agency : Gemma Leggett (opens in a new tab)

Family & education · YouTube

Family travel footage turned into easy-to-follow stories

Leo 360 World is a family YouTube channel about travel, learning and adventure, filmed between Italy and the United States. Roicket edits for pacing and structure while keeping the channel’s family-friendly feel.

Full case on roicket.agency : Leo 360 World (opens in a new tab)

Family adventure · YouTube & social

High-energy family videos that stay easy to follow

Hale Yeah is a family channel built around sports, martial arts, challenges and days out. Roicket runs the full edit, picking out the key moments and keeping the pace up without losing the story.

“Roicket helped bring our videos to life. … The process is smooth, and we can focus on creating memories while knowing the editing is in great hands.”

Hale Yeah
Full case on roicket.agency : Hale Yeah (opens in a new tab)

Wellness brand · YouTube & social

Gut-health education edited for clarity

Star Juice makes gut-friendly wellness products and explains them on video. Roicket edits long and short videos with clean cuts and calm pacing so the health message stays clear. Revisions became minimal once the tone was set.

Full case on roicket.agency : Star Juice (opens in a new tab)

Cricket equipment · YouTube

Product reviews that help cricketers buy with confidence

Cricket Arabia, a UAE dealer for brands such as MRF, SS and SG, uses reviews and unboxings to guide buyers. Roicket edits them from first cut to delivery, with clear structure, balanced audio and close-ups on equipment details.

Full case on roicket.agency : Cricket Arabia (opens in a new tab)

Speedcubing · YouTube

Product, event and community videos in one style

Cubuzzle, a Dubai speedcube dealer and community, publishes product reviews, customer clips and competition highlights. Roicket edits each format in its own way while keeping one brand identity.

Full case on roicket.agency : Cubuzzle (opens in a new tab)

Faith-based finance coaching · YouTube

Long teaching videos, published consistently

Kingdom Health and Wealth helps single mothers build financial strength. Roicket took over full YouTube editing (pacing, structure, audio and visuals) so the founder could focus on teaching.

“Working with Roicket has taken a major weight off my shoulders. … The process is smooth, and the content feels aligned with my mission.”

Kingdom Health and Wealth
Full case on roicket.agency : Kingdom Health and Wealth (opens in a new tab)

Faith-based coaching · YouTube

Message-first teaching videos, edited with restraint

Lakeea Kelly, a growth strategist and vision coach for Christian women, needed long teachings paced for YouTube without feeling over-produced. Roicket handles the edit end to end.

“The editing is clean, intentional, and truly respects the message I am sharing.”

Lakeea Kelly
Full case on roicket.agency : Lakeea Kelly (opens in a new tab)

Explore video editing

Social media design

Construction company · Instagram

A consistent brand feed for a construction firm

City Enterprise Inc., a woman- and minority-owned construction company, had a quiet Instagram presence. The work covered profile setup, a red-and-black visual system with post and story templates, a content plan around projects and values, and community management.

Full case on roicket.agency : City Enterprise Inc. (opens in a new tab)

CBD wellness · Social media

Educational content for a CBD wellness brand

MJ Certify sells CBD oils, creams, gummies and capsules. The work covered a natural green visual style, product posts focused on benefits and use, educational posts, promotions and community management.

Full case on roicket.agency : MJ Certify (opens in a new tab)

Explore social media & branding

Virtual assistant support

Business coach & speaker

Admin handled so a coach can stay with her clients

Megan Driscoll runs masterminds, sales programs and retreats for founders. Roicket’s VA team manages her inbox, scheduling, program logistics, CRM updates and follow-ups.

“Their VA support took care of the backend tasks so I could stay focused on clients, strategy, and growth.”

Megan Driscoll
Full case on roicket.agency : Megan Driscoll (opens in a new tab)

Contact

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Tell me which service you need, a little context and any relevant links. I’ll let you know whether I can help.

Message me directly

  1. Send a short enquiryTell me what you need help with and any relevant links. For account recovery, say what happened and what access you still have.
  2. I review your enquiryI review the details and discuss any questions with you.
  3. We agree the next stepWe agree what I can help with before work begins.

Independent specialist. Not affiliated with Meta. Recovery outcomes and timelines are never guaranteed.

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